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Shipping Policy

Shipping Policy

Shipping Policy

Order Processing

All new orders are processed by our Credit Card Processing Center. Most of the orders are approved for shipment within few hours of order placement. In some cases it may take up to two days depending upon the accuracy of information given to us by the customer.

Shipping Time

The order is shipped within 24 hours of placement if the item is in stock in our warehouse in Houston, Texas. Otherwise it may take up to three days to ship if the item is out of stock.

Time in Transit

Ground: 3 - 8 Business Days
USPS Second Day: 2 Business Days
USPS Next Day Air: 1 Business Day

 

SHIPPING AND HANDLING RATES

All orders are assessed shipping and handling charges except for special promotional items with free shipping. Shipping and handling rates are fixed and depend on size and method (Ground, Overnight, Second Day) of shipment.

If your order has to shipped in multiple boxes or in different shipments, then the shipping charges will be applied only to the first box shipped. We charge only once for shipping and handling, for the entire order.

If you have any questions or concerns regarding these charges, feel free to email us. at cs@excelcellphones.com